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Orders
Below are some of are common questions about orders
How do I make a purchase?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How do I know if my order is confirmed?
You'll receive an email notification from our store with an order number, purchase details, and time of order. If you have trouble locating the email, please check your spam folder or contact our amazing staff and we'll be happy to help !
Can I change my shipping address after my order is placed?
Yes ! If the order hasn't processed to be picked up or shipped by one of the selected shipping vendors, we can certaintly try to change the address for you. No guarantees can be made but we'll surely try .
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
At this time, The Life does not ship internationally.
When will my order be shipped?
Your order will be shipped within 2 days after receiving your order. In some instances shipment may take longer and we make no guarantee that your order will be received in the time-frames provided by the shipping companies.
What is your return policy?
You have 30-Days from the time of receipt to process a return with our customer service team or bring the item back to our store for a full refund. All items must not show any sign of damage or alteration. Exclusions apply.
Have a question in mind? Let's Talk!
For more details please refer to our individual policy pages.
They can be found under quick links in our footer.